Tips to Ordering on Greekgear.com!
Feb 2nd 2023
Feeling the holiday buzz yet? Here at GreekGear we are in full-blown Christmas mode. The orders are pouring in and everyone is working diligently to make sure your packages arrive in time for the big day! Haven’t placed your order yet? Here are a few things to consider before you choose your items!
1. Production time: It is very important to note that most of our apparel items are custom-made. Because of this, it can take a little longer to produce your order, allow up to 2 weeks for PRODUCTION. Many of our items do have Rush Production options. This means that your order will be moved to the top of our “To-Do” list, therefore shipping out faster.
2. Shipping time: Shipping time and production time are different. Even if you order Rush production, you still must allow for shipping time. Standard Shipping can take 5 business days, though depending on where you live it may only take 2-3. Premium shipping GUARANTEES that your item will arrive in 2-3 business days regardless of where you live. This option usually costs around $12-$20 dollars. Overnight shipping, obviously, ensures that you will receive your item the next working day. This can be quite expensive, so try to order early if you can.
3. Closeout items: Closeout items are just that- Closeout! When we run out, we’re out and cannot get more. We try to adjust the site as quickly as we can but sometimes it can take awhile. If you want to know for sure that the item is in stock, feel free to give us a call.
4. Returns and Exchanges: As I mentioned before, the majority of our products are made to order. This is the reason we do not accept returns or exchanges for apparel. Some gift items we will allow to be returned, however there is a 25% restocking fee. My advice would be to make sure your order is the way you want it BEFORE you submit! Be very careful and look over the details before checking out.
5. Can’t decide on what to buy? No worries! Did you know Greekgear.com has gift cards?! No need to fret about what color or pattern to use. Click HERE to order a gift card! Gift cards are great if you are worried about sizing or customizations.
Hopefully these tips will be helpful to you in your shopping! Remember, if you have questions feel free to give us a call at 1-866-473-3543, Mon-Fri 8-5. We also have a Live Chat option if you would prefer!